Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Postage is free for orders £30 or over the price of postage for orders under £3 this is mentioned on our about page 

Which payment methods are accepted in the Online Shop?

We currently accept PayPal for payment purposes and are working on other acquiring other methods for payment if this causes any inconvenience we apologise.

How long will delivery take?

Currently we ship via royal mail 2nd class delivery which takes 2–3 working days tracking is available for royal mail ordersif they haver not arrived on time, any larger orders may be sent by courier which can also be tracked.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be secure using our shop. The applications we use to run out shop ensure that data is kept safe and hidden from 3rd parties.

What exactly happens after ordering?

Orders made Monday-Friday and placed before 1pm will be dispatched the same day any orders placed at other times will be dispatched on the next working day.

Do I receive an invoice for my order?

You will recieve an email from our site including an email for your order.

Send us an email

Use the form below to send us a message. We will respond within 24 hours Monday to Friday but we’re often much quicker!